Covid-19 FAQS – Juan Ballena | Travel Experiences in Cartagena

COVID-19 FAQS

Where can I go today? It’s 2021’s biggest travel question.
Things are changing – fast. And while there’s still much uncertainty, we’re here to guide you through it. And there’s a lot of good reason for hope. Many of us have already begun to hit the road. Others are making plans.
For today, tomorrow, or even a year in advance. Right now, we’re doing everything we can to ensure you can book with confidence and true flexibility.

Should you wish to you cancel or postpone your trip (for whatever reason) our terms provide a 100% refund up to 24 hours before departure on the majority of our new bookings or postpone at anytime for free.

Ultimately, we want you to have peace of mind when you come with us. And we’ll do everything we can to secure that. Below are just some common questions but if we haven’t answered yours, then please drop us a line at info@juanballena.com which we are constantly monitoring and will be quick to respond.

The world is still stay-dreaming of the places they travel to when they close their eyes.

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