PORT FEE (Pier & National Park Fee)
The Port Fee is a mandatory fee charged at the pier for passengers boarding boats for island tours. Depending on the route, it can include the official pier usage fee and (when applicable) the entry rights to a protected National Park area, plus an accident insurance component.
What is the Port Fee?
In Cartagena, boats departing to island destinations often require passengers to pay a fee for access and use of the pier facilities (infrastructure, operations, and passenger services). For certain destinations, there may also be a required National Park entry right because you’re visiting a protected marine area.
Think of it as a regulated fee that helps fund safe operations, basic passenger controls, and environmental protection in sensitive coastal and marine ecosystems.
What does it include?
- Pier usage / port operations fee: access to pier facilities and passenger services.
- National Park entry rights (when applicable): regulated access to protected areas and conservation support.
- Accident insurance component (when applicable): coverage required for ecotourism activities in protected areas, managed through authorized insurers.
Important: Some experiences bundle these items into one fee; others collect them separately. Always follow your booking instructions.
When and how do you pay?
- When: on the day of the tour, before boarding.
- Where: at the departure pier / check-in point indicated in your confirmation.
- How: typically in cash (COP). Some operators may offer digital payment options depending on the pier procedures.
We recommend bringing small bills and arriving early to keep the boarding process smooth.
FAQ
Is the Port Fee always included in the tour price?
Not always. Some tours include it in the final price, and some require payment at the pier. Your product page and confirmation message should clarify the exact case.
Do children pay the Port Fee?
Apply to all passengers.
What happens if the weather is unsafe for navigation?
If conditions prevent safe operation, tours typically offer rescheduling or refund options based on the operator’s policy. The Port Fee handling depends on whether it was paid on-site or included in the booking.
Why is there an insurance component?
Protected areas may require an accident insurance mechanism for visitors and ecotourism operations. This strengthens safety and assistance protocols during visits to National Park zones.
Still unsure if your tour includes the Port Fee?
Check the “Not included” section of your tour page or contact our team before your activity.
Last updated: 2026. Prices and procedures may change according to official resolutions and pier administration rules.
